BIESSE PARTS

EXCELLENCE IN THE SERVICE

A highly specialized team to respond quickly to the needs of our customers.

Biesse Parts

Through our new PARTS portal, available 24/7, Customers can submit requests for quotes and orders, find out prices, and verify whether or not a part they are looking for is in stock. The PARTS portal can be used either on a desktop or App for smartphones and tablets with Customers able to navigate by specific machine serial number.

For each shipment delivered from our Charlotte warehouse, we send an email to the Customer with a tracking number and packing list. Parts are managed in multiple sophisticated storage systems, using bar code technology to ensure that the right part is retrieved and shipped every time. We’re located about 1 mile from Charlotte Douglas International Airport for quick delivery.

Services
Biesse Parts services
Biesse original replacement parts

You have chosen a Biesse machine for its cutting-edge technical characteristics and excellent performance.

Now, you can count on Biesse original replacement parts, to ensure your machine delivers maximum efficiency long term. Each original replacement part undergoes careful checks to ensure the highest possible standards in terms of quality and reliability, to keep your machine in perfect working order. It is essential to choose original spare parts to ensure excellent performance over time, in full respect of safety and the environmental concerns. All components are easy to find thanks to an advanced ordering and distribution system, which, combined with a widespread presence throughout the Italian territory and beyond (39 branches in Italy and more than 300 certified agents and dealers in 120 countries worldwide), guarantees rapid delivery.

Reconditioned replacement parts

Convenience at the service of quality. The product's life cycle begins again.

Our profound sense of responsibility towards the environment combined with our desire to offer our customers affordable products with the same levels of quality and reliability as new parts has driven Biesse to work to breathe new life to the higher value original used components fitted on our machines.

Through a process of disassembly, cleaning, reconditioning, re-assembly and final testing, Biesse is able to give new life to used components, and in so doing provide numerous advantages to its clients.

Savings

Parts may cost up to 50% less than a new component

Warranty

Guaranteed original spare parts, with the same warranty as new products

Quality

Same quality and reliability specifications as new products

Environment

Finally, making use of used components is also a gesture of environmental awareness and respect, as this translates into decreased energy consumption and reduced waste.

Repair services

The Biesse reconditioning and repair service is designed to maintain the functionality and performance of the assemblies and components of customer machines over time.

Highly specialised and qualified personnel and suppliers work to repair and recondition the key components of these machines, using only Biesse original replacement parts.

Thanks to our continuous investment in training, unwavering attention to quality and technological innovation and the efficiency of our processes, Biesse's repair service offers solutions that can provide a timely and precise response to the demands of customers

Repair your original component by selecting an environmentally-friendly, economical, reliable and guaranteed solution.

THE NUMBERS
Biesse Parts performances
60,343
available stock parts
19
spare parts staff specialists
99%
of stock part orders received by 4 p.m.
REPLACEMENT PARTS WAREHOUSE
An automated process
The replacement parts warehouse lies at the heart of this process: with an all-new handling system and automatic storage, it contains over 8,000 items, so that all the major components from Intermac machines dating back more than 15 years are available at all times.
Biesse Parts
Parts
Connected with our customers.
The new online spare parts portal reserved for Intermac customers, allowing them to get to know and surf their machinery as well as order and purchase spare parts directly.
Informations
Biesse Service
4110 Meadow Oak Drive, NC28208 Charlotte, North Carolina - United States
Tel. +1 704 357 3131 _+1.877.8.BIESSE
parts@biesseamerica.com
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