Dylan said that having a CNC machine has also inspired their workface to learn a new skill. “Like me, many members of our team are in their early 20s. They feel honored to get the opportunity to work on such a fancy CNC machine.” The company can offer a lot of employee growth because everyone gets to work on products from start to finish.
At the end of the day, Brad and Dylan Thomas feel that when they help other people learn new skills and techniques, woodworking as a whole benefits. “Between our educational classes and information we put out on social media, we are growing the industry. That is hugely, hugely important to us,” Dylan said.
“As recently as four or five years ago, if someone wanted a slab for a table, it had to be a perfect piece of wood, 10-to-12 feet long, 4 feet wide, with no voids or inclusions,” Brad said. “Now all of a sudden Dylan’s Resin River concept enables us and others to utilize pieces of woods that have voids, flaws, character and irregular features. A worldwide industry that was scrapping these non-perfect pieces of wood before can now put them to productive use.
“Almost 12-years after we got our Rover, I continue to be awed by Biesse’s service and technical support. I can still pick up the phone, call their technical support line, and get assistance at no charge. I don’t know another company that would take such good care of us. Right now the thing that is holding us back in making the next big innovation in our product development is that we need a 5-axis machine. In our quest to move forward, we aren’t even looking at anyone except Biesse.”
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