BIESSE SERVICE

In every request
for assistance.

Every day, the Biesse Service department draws upon a global support network and a highly-specialised team of technicians in order to manage requests for assistance regarding machines and components from around the world.

Biesse Service

This process involves 24/7 operations both on-site and on-line, with support provided to key customers by dedicated Biesse staff on site and at customer facilities.

In addition, the Training Centre is dedicated to training Biesse field technicians, as well as staff at branches, dealers and directly at customer sites. Highly-experienced staff specialise in revisions, upgrades, repairs, maintenance, troubleshooting and remote diagnostics, with every request for assistance handled in a direct and fully-integrated manner, in coordination with the Biesse Parts department.

OUR NUMBERS
Biesse Service in numbers
500
Biesse Field engineers in Italy and worldwide
50
Biesse engineers manning a Teleservice Centre
550
certified Dealer engineers
120
training courses in a variety of languages every year
Information
Biesse Service

BIESSE GROUP ASIA

No 5, Jalan TPP 3 Taman Perindustrian Putra, 47130 Puchong - Malaysia

Tel. +603 8084 0056

service.asia@biesse.com (for information on technical assistance in Asia)

service.indonesia@biesse.com (for information on technical assistance in Indonesia)

service.korea@biesse.com (for information on technical assistance in South Korea)

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