Introducing Parts, the new way to order Biesse and Intermac spare parts

Spare parts are working on an important project that, perfectly in line with Biesse's strategic plan, plans to get closer to our customers by not just offering a product but a complete and long-lasting experience.
G. Battista Avanzi Biesse Spare Parts Director
Introducing Parts, the new way to order Biesse and Intermac spare parts: Foto 1

Introducing Parts, the new way to order Biesse and Intermac spare parts

Another important area in which Biesse has invested a lot of energy is the spare parts . To tell it is G. Battista Avanzi , Biesse spare parts manager. "Spare parts are working on an important project that, perfectly in line with Biesse's strategic plan, plans to get closer to our customers by not just offering a product but a complete and long-lasting experience. The will of the giant Pesarese is in fact to offer the client a set of services that makes him feel connected not only to the machine he bought but to the Biesse world. In the wake of this philosophy, we as a spare parts service are at the final stage of a project whose main purpose is to improve the daily work of our customers. A new Parts web portal that will allow our customers to navigate within a personalized account, with all the information related to purchases made, to directly submit a spare parts purchase cart and to monitor progress. It will be an easy to use, intuitive, efficient and personalized tool. We have tried to bring those services with high added value, directly into the customer's home, giving them the opportunity to easily search on their machines what they need, to request it in a short time by sending it directly to the dealer's address, the branch that follows or directly to the central office " explains Avanzi.

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