Our well qualified service team who are strategically located in different parts of India, ensure timely support to minimise downtime and production losses thereby maximizing profits. We have distinguished ourselves by offering an exclusive after sales service providing the customer at all time with well qualified advice. We strongly believe that it is our commitment to provide our customers with not only machines but also solutions.
Our manufacturing facility in Bangalore plays a major role in giving a high level of satisfaction and confidence with the spare parts support and a dedicated Hotline facility over the phone to troubleshoot and rectify the basic issues in the machines. Being a company that manufactures the state of the art woodworking machinery, our service engineers undergo rigorous training in our manufacturing and assembly lines and we enhance their skills and knowledge with periodic training programs in our headquarters in Italy.
8.30am - 5.30pm | 080 - 4948 9851 |
8.30am - 7.30pm | 096326 13333 |
8.30am - 7.30pm | 096326 13333 |
customerservice@biessemnfg.com |
Our spare parts stock in Bangalore along with our spare parts warehouses network can assure a prompt spare parts availability.
The Spares department manages the after-sales supply of spare parts for all the Biesse Group brands. Our service department ensures:
Among the many benefits we offer our customers and partners are:
Our Technical Support department provides a range of solutions to add value to our service. We offer the following services world-wide:
All machines produced by Biesse are installed with the complete fulfilment of customer expectations in mind:
We, as you, believe in People’s skill development and education. At present we are providing fully dedicated training for operating our CNC machining centers and its managing software. Although training on the other conventional is generally given at customer’s premises, they can still opt to get trained in our facilities too.
The course curriculum is tailor made to give the operators the opportunity to "learn by doing", training courses are made of classroom lessons and a large number of practical activities. The operators are trained so as to be able to use the machine productively, "trouble shoot" smaller issues and maintain the machine periodically.
Biesse India has launched an exclusive 24x7 service support portal for its customers to troubleshoot / maintain their Biesse machines round the clock.
This portal will be a free online service support exclusively for our customers to stay connected with us round the clock, which will be launched at the Delhiwood 2015. WATCH HOW IT WORKS
A new way to discover the company, the thought of the driver, the technological innovation that gives prestige, the testimonies of those who choose to grow, the events that animate it and the stories of those who make it every day with competence and dedication.
DISCOVER THE NEW ISSUE