This activity and further potential prompted the move to a larger premises but left the company with one problem which had been with them for some years, their CNC router had ongoing performance issue - something which would influence them in their new selection. After enduring several years with their previous machine Karl Clemm who runs the factory and production for the 45 staff company had a good idea of what he wanted and didn’t want.
“Price was important, technical capabilities were important and we knew from experience that good service and technical support was a starting point. Our machine works all day - we have 4 CAD operators feeding it and much of the work is pushing design boundaries. We cut a lot of different material from corian to acrylic to MDF much of it small runs a couple of panels at a time. Because of the size of the operation and variety of work we need to be very systematic in our production flows or we can easily have staff sitting around waiting. We also need a machine that is going to operate trouble free and if we do experience problems we require a support service that is instant and keeps downtime to a minimum” says Karl. The company also had another issue - they had large contracts to process and needed a machine that could be installed now rather than being built in Europe and then shipped out. Biesse fulfilled all of these requirements they had a range of machines that could be customised to the individuals needs and they had stock on hand that could be commissioned straight away.
We had recently purchased an edgebander from Biesse and had been impressed with its performance and the support from the Biesse team in NZ.
“We had recently purchased an edgebander from Biesse and had been impressed with its performance and the support from the Biesse team in NZ” said Karl. “The Biesse Skill 1536 has a larger bed size which we required for working with larger sheets and the vacuum system allows us to change sheet sizes without adjusting the bed, reducing set up time. We were also able to add a sweeping arm which gives good feed and speeds up production.
The tooling set up is great when handling differing materials and our existing software didn’t need to be altered as it was compatible with the new machine. I was impressed by Biesse NZ rep Dylan Staples, firstly when we were looking at our options, he had the answers to any question straight away - along with purchasing into a good solid international brand this gave us confidence - subsequently since our purchase he has been there when needed".
While they are only a few months into running with the Biesse Karl couldn’t be happier. “Installation and operation was relatively simple we have experienced CNC staff on both the machinery and software side so that wasn’t an issue - what we have found since its purchase is that we have confidence in it performance - something that has not always been the case in the past".
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